Frequently Asked Questions

Yes, it's absolutely safe. Our website is secure and your privacy is 100% guaranteed. We protect you when you browse through our website, use our products, or place an order online.

Yes. If you are having difficulties finding us on Discord you can click on it here. Once your account on Discord has been verified you will be able to interact with other TopMeidai users just like you!

In general, our product iterations are automatically updated to the latest version. If not, try to clear the cache.For mobile users, if you have this problem, here are the guides for reference: iPhone and Android.

TopMediai provide portable online tools for your photos, voices, and audio. Users will have access to ai text to speech conversion,ai art generation, watermark and background removal and free voice changing.

Yes, you can cancel it anytime. Check here to read the guide.

TopMediai provides a 30-day Money Back Guarantee. You could refer to here: https://www.topmediai.com/refund-policy/

Please contact with TopMediai customer service, we will help you change it to the correct one that you need.

We accept major mainstream payment methods. You can choose one at your convenience. PayPal, UnionPay, JCB, Diners Club, Discover, American Express, VISA/MasterCard etc.

There might be something wrong when you copy and paste your licensed email and registration code. As the email and code are case sensitive, you'd better copy and paste the registration email and code directly into the corresponding place. Please do not add an extra symbol and ensure there is no space copied before entering your email and license code correctly.

You can purchase the product you need from our website, and the registration code will be sent to your licensed email address.

Generally, you will receive an email with the license code within 1 hour. If you could not find it in the mailbox and spam folder, kindly contact us via Support Center attaching the payment receipt, we will reply to you as soon as possible.