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1. Is it safe to purchase products from your website?
Yes, it's absolutely safe. Our website is secure and your privacy is 100% guaranteed. We protect you when you browse through our website, use our products, or place an order online.
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2. Can anyone join the Discord TopMediai official channel?
Yes. If you are having difficulties finding us on Discord you can click on it here. Once your account on Discord has been verified you will be able to interact with other TopMeidai users just like you!
- 3. How can I get access to the latest version of your product?
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4. Where can I use TopMediai?
TopMediai provide portable online tools for your photos, voices, and audio. Users will have access to ai text to speech conversion,ai art generation, watermark and background removal and free voice changing.
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5. Can I cancel the subscription after purchase?
Yes, you can cancel it anytime. Check here to read the guide.
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6. How to apply for a refund if I am not satisfied with the purchase?
TopMediai provides a 30-day Money Back Guarantee. You could refer to here: https://www.topmediai.com/refund-policy/
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7. What if I purchased the wrong product?
Please contact with TopMediai customer service, we will help you change it to the correct one that you need.
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8. What ways can I pay for my purchase?
We accept major mainstream payment methods. You can choose one at your convenience. PayPal, UnionPay, JCB, Diners Club, Discover, American Express, VISA/MasterCard etc.
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9. What if registration fails?
There might be something wrong when you copy and paste your licensed email and registration code. As the email and code are case sensitive, you'd better copy and paste the registration email and code directly into the corresponding place. Please do not add an extra symbol and ensure there is no space copied before entering your email and license code correctly.
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10. How can I get the registration code of your products?
You can purchase the product you need from our website, and the registration code will be sent to your licensed email address.
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11. Why did I not receive my license code after checking out the order?
Generally, you will receive an email with the license code within 1 hour. If you could not find it in the mailbox and spam folder, kindly contact us via Support Center attaching the payment receipt, we will reply to you as soon as possible.
Still have question?
If you cannot find answer to your question in your FAQ, you can always contact us. We will answer to you shortly.