TopMediai Privacy Policy

Privacy Policy

TopMediai is committed to building a privacy brand you trust. We value your right to privacy above all else. We will only collect your personal information for its defined purpose. We will not disseminate or share your personal information beyond what is strictly necessary to fulfill our obligations to you. TopMediai will not sell your personal information in any way.

This Privacy Policy describes how Cleverguard Technology Co., Limited (operating as "TopMediai", "we", "us", or "our") collects, uses, and shares information about you through our website (topmediai.com), our mobile application (the "App"), and related services (collectively, the "Services"). By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Children's Privacy

Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal information, please contact us. If we become aware that we have collected Personal informationfrom children without verification of parental consent, we take steps to remove that information from our servers.

Information Collection

Account Information: When you create an account, we collect your email address, username, and password.

Payment Information: When you make a purchase on TopMediai by credit card or bank transfer, or through a third party, we may collect some financial information (including but not limited to payment records, bank account, payment-related data).

User-Generated Content (UGC) & AI Prompts: We collect the information you provide when you use our AI generation features, including text prompts, images, or other inputs you provide to create AI-generated content ("Generations"). We also collect the Generations you create.

Community Content: When you post content to our community square, we collect the content of your post, which may include text, images, and videos. This information will be publicly visible.

Communications: If you contact us directly (e.g., via support emails), we may receive additional information about you, such as your name and the contents of your message.

Transaction Information: If you make a purchase, we collect information related to the transaction, such as payment details, which are processed by our third-party payment processors.

App Permissions: Depending on your device settings, and with your consent, we may access certain information through your device, such as your photo gallery or camera, if you choose to upload images for AI generation features. Access to this data is required for the app to perform its core functions.

Content Restrictions

To maintain a safe, ethical, and responsible platform, we have established the following content restrictions for all users of our AI-generated content website. These restrictions apply to any content generated, uploaded, or shared on our platform.

a. Prohibited Content

We prohibit the following types of content:

Illegal Content: Any content that promotes, facilitates, or engages in illegal activities, including but not limited to fraud, violence, or the sale of illegal goods or services.

Harmful Content: Content that incites hatred, violence, or discrimination based on race, religion, gender, sexual orientation, or other protected characteristics.

Explicit or Adult Content: Pornographic, excessively violent, or otherwise inappropriate content, including depictions of sexual abuse, child exploitation, or animal cruelty.

Intellectual Property Infringement: Content that infringes upon the copyrights, trademarks, or other intellectual property rights of others.

False or Misleading Content: Content that is intentionally false, misleading, or deceptive, particularly when presented as factual.

Privacy Violations: Content that discloses personal information without consent or invades someone's privacy.

Hate Speech: Content that promotes hatred, discrimination, or hostility towards individuals or groups based on protected characteristics.

Harassment and Bullying: Content that targets individuals or groups with the intent to harass, threaten, or bully.

Self-Harm and Suicide: Content that promotes or glorifies self-harm, suicide, or other dangerous behaviors.

Spam and Malware: Spam, content containing malware, or content intended to phish, scam, or harm users.

Impersonation: Content that impersonates individuals, organizations, or entities in a misleading or deceptive manner.

Prohibited Uses: Using our services for any illegal or prohibited purposes, including but not limited to illegal gambling, spreading viruses, or interfering with our services.

b. Additional Restrictions for AI-Generated Content

Since our platform utilizes AI to generate content, we have additional restrictions to ensure the ethical and responsible use of this technology:

No Misrepresentation: You must not represent AI-generated content as being created by you without proper disclosure.

No Sensitive Data Input: You must not input sensitive personal information (such as racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation) into our AI tools.

No Harmful Outputs: You must not use our AI tools to generate content that is harmful, offensive, or violates the above prohibitions.

c. Enforcement

We reserve the right to remove any content that violates these restrictions and to take appropriate action, including suspending or terminating accounts. We may also report illegal activities to the appropriate authorities.

Security

Your privacy is very important to us. We use appropriate physical, electronic, and managerial measures to prevent the unauthorized release of, or access to, user information that we collect online. We do not share your personal information with third parties without your consent.

When you navigate from our website to other websites, please note that we are no longer responsible for the privacy policies of other websites and services.

In the Member Center, you can log in on the My Account page, go to Account Security, and select Account Cancellation.

Or, you may submit a verifiable request to close your account by contacting with our support (support@topmediai.com). We will delete your Personal Information that we have collected.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Services, including processing your prompts to create Generations.

Create and manage your account.

Enable you to share your Generations and other content in our community square.

Communicate with you, including responding to your comments and questions and providing customer support.

Monitor and analyze trends, usage, and activities in connection with our Services.

Detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of TopMediai and others.

Comply with our legal obligations and the Google Play Developer Policies, including preventing the generation of restricted content.

Respond to the requirements of government or law enforcement authorities.

We may also use information for any other purposes with your consent, or as permitted by applicable laws.

Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

Access: The right to access the personal information we hold about you.

Correction: The right to request that we correct any inaccurate personal information.

Deletion: The right to request the deletion of your personal information. You can request account deletion via your account settings (My Account → Account Management → Account Security → Account Cancellation) or by contacting us at support@topmediai.com.

Object to Processing: The right to object to the processing of your personal information for certain purposes.

To exercise these rights, please contact us at support@topmediai.com. We will process your request in accordance with applicable data protection laws.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

a. We may share information with affiliates, vendors and service providers (e.g., payment processors, analytics providers) under confidentiality agreements.

b. We may share certain information in response to legal requests, judicial proceedings or regulatory requirements.

c. We may share certain information if we believe in good faith that doing so is necessary or appropriat to protect rights, property, or safety of TopMediai, our users, or the public.

d. We may share certain information in case of business transfers such as mergers, sale of company assets or acquisitions.

e. We may share your information with your consent or at your direction. You may withdraw your consent at any time by contacting us at the email address provided in this Policy.

Data Retention

We retain your personal information for as long as is necessary to provide the Services to you and to fulfill the purposes set out in this policy, or for as long as we are required to do so for legal reasons. We will delete your information when it is no longer needed for these purposes.

How We Protect Personal Information

We have adopted comprehensive security measures designed to protect your personal information against accidental loss, as well as unauthorized access, use, modification, and disclosure. All information you submit to us is stored on secure servers protected by firewalls. In the event of information leakage caused by system vulnerabilities, we will notify the affected users within 72 hours in accordance with relevant regulations.

However, please note that the transmission of information via the Internet cannot be rendered entirely secure. Despite our utmost efforts to protect your personal information, we cannot guarantee the absolute security of data transmitted to our Website; any such transmission is undertaken at your own discretion and risk. Once your information has been received by us, we will implement strict operational procedures and advanced security technologies to prevent unauthorized access.

International Transfer of Information

We may store your information on secure servers located outside your country/region of residence. We may also transfer your information internationally for the purpose of fulfilling one or more objectives outlined in this Policy. All storage and international transfer of your information will be conducted in strict compliance with the requirements of applicable laws and regulations.

Cookies

To better understand user behavior, TopMediai uses cookies to help us provide more user-friendly content and service to our users. For more information about cookies, see TopMediai's Cookie Policy.

Updates

TopMediai reserves the right to update or modify this policy at any time. Any updates to this policy will be posted here.

Company

topmediai.com is operated by Cleverguard Technology Co., Limited

HK office: UNIT 720, 7/F STAR HOUSE 3 SALISBURY ROAD TSIM SHA TSUI HK

Registration Number: 72039776

Europe office: Rf001, 1st Floor Front, 36 Gerrard Street, London, United Kingdom, W1D 5QA

Registration Number: 13291377